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What do the experienced user and the one making their first steps in iuvo have in common? They both have heard the voice of any of our colleagues and have been introduced to the world of receivable.
How about contacting a competent and responsive specialist, whenever you have a question about the portal? Iuvo’s customer support team is one of the few of P2P portals that maintains a personal and direct contact with its users. And we have reasons for doing so. We know that you often have questions, want to learn more, and seek for the best solutions. Each user is important to us and we want them to improve their experience and profitability constantly.
Welcome call
After registration, each user receives a call from our colleagues, assisting with the first steps. We provide you guidance to lay a solid foundation on which you can safely build in the future.
Auto-Purchase filters
We examine and clarify the auto-purchase filters together. We present you the secondary market, types of credits and originators, the functionalities become clear and the user experience begins. In this way, you save valuable time and efforts in finding the right information. We will share to you the most important information and send you an e-mail with some helpful articles to read.
A well-structured portfolio is what each user seeks for. Our team assists in its creation and its best optimization. We maintain contact with you on a regular basis to review your strategy together and guide you, if needed. We know that each user has different needs and expects a customized solution. Iuvo is one of the few P2P receivable portals offering such a solution – personal attitude, attention, and focus on a case-by-case basis.
You can always contact us
We are at your disposal by chat, telephone and email. The possibility to maintain constant contact with us guarantees you security and confidence that you make the best decisions and help your profitability grow. Do not hesitate to contact us with a direct question as to whether your automatic strategy is well structured. Remember that the market is dynamic and it is possible that your portfolio is adequate today, but after two days, it is not able to find appropriate loans. We will be happy to give you the most appropriate recommendations so you can continue purchasing of receivables at an optimal level.
Over 19,000 users from 143 countries rely on our team. We will talk to you in 4 languages. To answer the most complex questions and solve the most complicated situations is a challenge we face on a daily basis. We can easily find the best way out of any situation.
Our team continues to grow, and we are sure that the colleagues we hire share your passion for receivable. Each of us goes through trainings and constantly develops their skills to ensure you that you are advised by the best specialists in the field.
Your trust is our top priority and we are committed to maintaining it. Our different departments work together as a whole so you can purchase easily. We are constantly learning, developing our skills, and seeking the best solution for our users. Thank you for being part of our success!
