Accessibility statement

The company “IUVO GROUP” OÜ is committed to providing an accessible website for all users.

The company “IUVO GROUP” OÜ strives to make its website accessible and easy to use.

Standards We Strive to Meet:

  • European Accessibility Act (Directive (EU) 2019/882)
  • Harmonised European Standard EN 301 549, which corresponds to the Web Content Accessibility Guidelines (WCAG) 2.1 AA.
  • Best practices recommended by the Web Content Accessibility Initiative (W3C WAI), including the WCAG 2.2 guidelines

How Do We Maintain Accessibility?

  • Our internal policies and our digital strategy include accessibility planning
  • We carry out automated checks and tests
  • We correct the identified non-conformities in order to meet the accessibility requirements
  • We train our teams in the application of good practices that ensure accessibility

Compliance Status

This website is partially compliant with the requirements of the European Accessibility Act, EN 301 549 and WCAG 2.1 AA.

We are currently carrying out a review of our digital services in order to assess their accessibility.

We are planning and implementing improvements in order to meet the requirements within the established deadlines.

Compatibility and Assistive Technologies

Our goal is to ensure that the digital services of “IUVO GROUP” OÜ are compatible with:

  • Modern web browsers (Chrome, Safari, Firefox, Edge)
  • Operating systems (iOS, Android, Windows, macOS, Linux)
  • Assistive technologies, including screen readers, screen magnifiers and voice commands

Limitations

Some parts of our services may still not be fully accessible. This may include:

  • Inconsistent keyboard navigation in some interactive elements
  • Missing or insufficient text alternatives for certain images
  • Insufficient contrast in certain user interface elements
  • Some words or phrases that convey emphasis or meaning may not be correctly identified by assistive technologies.
  • Headings and labels on some pages may not describe the topic or purpose of the page.
  • Some identical functions on different web pages may have different labels.
  • Automatic opening of new windows or submission of forms after selecting a link, list item, or other element, is possible.

We are working on resolving these issues and strive to improve accessibility at all points of contact with the customer.

We Plan To:

  • Carry out accessibility reviews of our web and mobile platforms
  • Prioritise improvements according to their impact on users
  • Cooperate with accessibility specialists and users of assistive technologies
  • Conduct training for the relevant teams
  • Update this statement upon each improvement

Feedback and Support

If you encounter difficulties regarding accessibility on our website, customer portal, registration pages or mobile application, please contact us:

We will respond as soon as reasonably possible and will make every effort to provide information or services in an accessible format upon request.